Privacy policy

LEGAL STATEMENT

Terms and Conditions of Use of the Dr Sebagh Web Site

By accessing or browsing this web site, you accept, without limitation or qualification, the following terms and conditions: The Dr Sebagh web site, the DR SEBAGH name and mark, and Dr Sebagh's product names and packaging are protected from unauthorized use by the copyright and trademark laws. You are not granted any right to use, and may not use, any of Dr Sebagh's copyrights and trademarks; however, you may download material from this web site solely for non-commercial, personal use by you. No part of this web site, including, without limitation, the text, designs, graphics, photographs and images contained therein, may be copied, reproduced, republished, uploaded, re-posted, modified, transmitted or distributed or otherwise used in any way for any non-personal, public or commercial purpose without the prior written consent of Dr Sebagh. Any communications or materials you send to this web site by electronic mail or other means will be treated as non-proprietary and non-confidential. Dr Sebagh is free to publish, display, post, distribute and otherwise use any ideas, suggestions, concepts, designs, know-how and other information contained in such communications or material for any purpose, including, but not limited to, developing, manufacturing, advertising and marketing Dr Sebagh and its products. This web site is intended for informational and entertainment purposes only. It is not intended to provide medical information or advice. Dr Sebagh uses reasonable efforts to include only accurate and up-to-date information on this web site; however, Dr Sebagh makes no representations or warranties concerning such information and assumes no liability for errors or omissions therein. Dr Sebagh reserves the right to change the information included in, and content of, this web site, including these terms and conditions of use, without prior notice. Dr Sebagh is not responsible for the content of any other web site, including any web sites linked to this web site. Dr Sebagh is not liable for any direct, incidental, consequential, indirect or punitive damages arising from your use of this web site. Without limiting the foregoing, this web site is made available "as is" without any express or implied warranty of any kind including, but not limited to, the implied warranty of merchantability or fitness for a particular purpose.

PRIVACY POLICY

http://www.drsebagh.com (the "Dr Sebagh Site") is a service to Cosmetic Doctor At Work Ltd customers and others interested in Dr Sebagh products and services who reside in the United Kingdom, its territories and possessions. Cosmetic Doctor At Work Lt is the owner or authorized user of the content displayed on the Dr Sebagh Site. Dr Sebagh respects user privacy and has adopted this privacy policy to inform you of the following:

  • The types of information we collect on the Dr Sebagh Site and how we collect that information.
  • How we use information that we gather on the Dr Sebagh Site.
  • The circumstances under which Dr Sebagh may disclose information gathered on the Dr Sebagh Site to third parties and who those third parties might be.
  • The choices that is available to you regarding our use and collection of your information on the Dr Sebagh Site.
  • Security procedures that we have put in place to protect your Personal Information.
  • The procedure by which you may have access to, review, change and or delete your Personal Information.

For the purposes of this privacy policy, "Personal Information" is personally identifiable information about an individual person, as more particularly described under applicable privacy laws. You should carefully review this privacy policy before using the Dr Sebagh Site. Dr Sebagh may change this privacy policy from time to time by posting updated versions of the privacy policy on the Dr Sebagh Site. By continuing to use the Dr Sebagh Site, you agree to the terms contained in this privacy policy and any updates; it is your obligation to review this privacy policy from time to time and to review updates that are posted on the Dr Sebagh Site. If you have questions or concerns regarding this privacy policy or the Dr Sebagh Site, you should contact us. For contact information, click here.

1. Policy Scope

This privacy policy applies to your use of the Dr Sebagh Site and Dr Sebagh's treatment of Personal Information collected by or on behalf of Dr Sebagh through the Dr Sebagh Site. Your use of other sites may be subject to different or additional terms, notices and policies posted on linked or associated websites, or websites to which you may be directed, and those policies shall control as to those websites. For information regarding the collection and use of information on any of those websites or other third party sites, please refer to the terms of use and policies provided by those websites.

2. Our Information Collection Practices

Automatically Collected Information: When you visit the Dr Sebagh Site to place an order, register with us, and browse, read, or download information, we may automatically collect and store the following types of non-personally identifiable information:

  • Information from server logs found on your browser.
  • Click-through statistics.
  • Your IP address.
  • The type of web browser you are using to access the Dr Sebagh Site.
  • The type of operating system you are using.
  • The name of the domain and host from which you access the Internet.
  • The date and time you access the Dr Sebagh Site.
  • The Internet address of the site from which you linked directly to the Dr Sebagh Site.

This automatically collected information provides us with information regarding the use of the Dr Sebagh Site, including which pages are the most popular with Dr Sebagh Site users. That information also allows us to determine if the Dr Sebagh Site is working properly and to make changes to the Dr Sebagh Site that allow the user to have a better experience on the Dr Sebagh Site. We do not use that information to identify a particular user. We may aggregate and use certain non-personally identifiable information and may share that information and statistical information with our marketing partners, advertisers, or other third parties for research or marketing purposes. Personal Information Provided Voluntarily by the User. You can use the Dr Sebagh Site without providing any Personal Information. However, in order to take advantage of the full capabilities of the Dr Sebagh Site and to obtain access to, and use of, many of the features found on the Dr Sebagh Site, including placing orders for products offered for sale on the Dr Sebagh Site, you must provide certain Personal Information. For example, you must provide Personal Information to place an order, register with us, and request information from Dr Sebagh. You may also provide Personal Information when you participate in various services and offerings on the Dr Sebagh Site. Personal Information may include, without limitation:

  • Your name.
  • Mailing address.
  • Email address.
  • Telephone number.
  • Information concerning your interests, occupation, product use and preferences and other demographic information as applicable.

You may also be asked to respond to additional questions to help us meet your needs, and if you request that an order or gift be sent directly to an individual other than yourself, you will also be asked to submit information about the recipient of the order or gift. 

3. Choices Regarding your Disclosure of Personal Information

You are not required to register for a Dr Sebagh Site online shopping account or provide us with any Personal Information we request. However, as stated above, in some cases, you may only be able to order products and services or otherwise participate in certain activities and offerings on the Dr Sebagh Site if you provide Personal Information. In addition, if you do provide Personal Information through the Dr Sebagh Site or otherwise, including Personal Information regarding individuals other than yourself, we will presume that you have the authority to provide that Personal Information, that you have provided that Personal Information voluntarily, and that you consent to the use of that Personal Information in the manner envisioned by this privacy policy.

4. Use and Disclosure of Personal Information

We do not sell, rent, or trade Personal Information gathered on the Dr Sebagh Site to any third parties, except as provided in this privacy policy. Business Uses of Information. Dr Sebagh uses Personal Information you provide to us

  1. for login and marketing purposes
  2. to provide the products or services that you have ordered or requested, and for fulfillment of sweepstakes, contests or subscriptions that you have entered;
  3. to process and ship orders;
  4. to send order and shipping confirmations;
  5. to provide customer service and respond to your requests and inquiries;
  6. to keep records regarding returns and exchanges,
  7. to protect both you and us against error and fraud;
  8. to send information and product and service alerts; and
  9. to record usage of the Dr Sebagh Site.

In addition, we may use your Personal Information to customize advertising and Dr Sebagh marketing information regarding our products and services, to contact you regarding our products and services, to enhance product and service offerings, and to fulfill promotions. You may also be asked whether you wish to receive information from third parties; upon your consent, Dr Sebagh or those third parties may use your Personal Information to contact you. Service Providers and Vendors. We may also share your Personal Information with certain third parties that perform services for Dr Sebagh. Those third parties may host the Dr Sebagh Site, operate certain features on the Dr Sebagh Site, print or send mailings, authorize and process your payments, provide customer service, analyze data and assist in fulfilling your orders, send e-mails on Dr Sebagh's behalf, or otherwise assist Dr Sebagh with the operation of the Dr Sebagh Site. Those third parties are not authorized to use or disclose your Personal Information for any purpose other than to perform the services designated by Dr Sebagh. Affiliated Businesses We Do Not Control; Business Transfers; Required Disclosures. We may share your Personal Information among our affiliates. They may use your Personal Information to offer products and services to you consistent with the purposes identified in this privacy policy, including marketing of Dr Sebagh products and services. Your Personal Information may also be transferred as an asset in connection with a merger or sale involving all or part of Dr Sebagh or as part of a corporate reorganization, stock sale or other change of control. Dr Sebagh may also provide your Personal Information to a third party if Dr Sebagh is required by law so to disclose your Personal Information. For example, Dr Sebagh may be required to disclose your Personal Information to respond to a subpoena, court order or other legal process.

5. Consent to Processing and Transfers of Information

Dr Sebagh may transfer information that you send to us, including, without limitation, Personal Information, to recipients in countries that do not provide the same level of legal data protection as the country from which you access the Dr Sebagh Site. By using the Dr Sebagh Site, you consent to those transfers and to the processing by Dr Sebagh of that information.

6. Notice for Parents

The Dr Sebagh Site is considered to be a general audience site and is not to be used by children. Dr Sebagh does not sell products that are intended for children and does not intend to collect Personal Information from individuals under the age of thirteen. If you are the parent or guardian of a child who has provided personal information to us, please inform us as provided under the Section "Managing Your Information" below, and we will delete that Personal Information.

7.  Use of Cookies

Cookies are pieces of information that a website transfers to an individual's hard drive to identify previous visitors to the site. Dr Sebagh uses cookies to store information about your visit to the Dr Sebagh Site in order to enhance your visit to the Dr Sebagh Site. For example, storing that information will allow us to, on occasion, customize account pages for you. We also use cookies and tracking technologies to:

  • Track user visits and account set-ups.
  • Track your shopping cart and purchases.
  • Determine what set-ups are most frequently rendered.
  • Save your password so you do not have to provide it each time you visit the Dr Sebagh Site

Cookies are text files that can be rejected or deleted by you at any time. You may disable cookies using your Internet browser settings (see here for further information). However, by deleting or rejecting cookies, you may inhibit the user experience on the Dr Sebagh Site and other sites. For example, in order to complete online transactions, cookies must be accepted. The full list of cookies used on drsebagh.com is as follows:

E-commerce Cookies

These cookies are part of the core functionality the e-commerce software we use to power drsebagh.com.

Name Function Duration
_ab Used in connection with access to admin. 2y
_customer_account_shop_sessions Used in combination with the _secure_account_session_id cookie to track a user's session for new customer accounts 30d
_secure_account_session_id Used to track a user's session for new customer accounts 30d
_secure_session_id Used to track a user's session through the multi-step checkout process and keep their order, payment and shipping details connected. 24h
_shopify_country For shops where pricing currency/country set from GeoIP, that cookie stores the country we've detected. This cookie helps avoid doing GeoIP lookups after the first request. session
_shopify_m Used for managing customer privacy settings. 1y
_shopify_tm Used for managing customer privacy settings. 30min
_shopify_tw Used for managing customer privacy settings. 2w
_storefront_u Used to facilitate updating customer account information. 1min
_tracking_consent Used to store a user's preferences if a merchant has set up privacy rules in the visitor's region. 1y
_cmp_a Used for managing customer privacy settings. 1d
c Used in connection with checkout. 1y
cart Used in connection with shopping cart. 2w
cart_currency Set after a checkout is completed to ensure that new carts are in the same currency as the last checkout. 2w
cart_sig A hash of the contents of a cart. This is used to verify the integrity of the cart and to ensure performance of some cart operations. 2w
cart_ts Used in connection with checkout. 2w
cart_ver Used in connection with shopping cart. 2w
checkout Used in connection with checkout. 4w
checkout_token Used in connection with checkout. 1y
customer_account_locale Used in connection with new customer accounts 1y
dynamic_checkout_shown_on_cart Used in connection with checkout. 30min
hide_shopify_pay_for_checkout Used in connection with checkout. session
keep_alive Used in connection with buyer localization. 2w
master_device_id Used in connection with merchant login. 2y
previous_step Used in connection with checkout. 1y
discount_code Used in connection with checkout. session
remember_me Used in connection with checkout. 1y
secure_customer_sig Used to identify a user after they sign into a shop as a customer so they do not need to log in again. 1y
shopify_pay Used in connection with checkout. 1y
shopify_pay_redirect Used in connection with checkout. 1 hour, 3w or 1y depending on value
shop_pay_accelerated Used in connection with checkout. 1y
source_name Used in combination with mobile apps to provide custom checkout behavior, when viewing a store from within a compatible mobile app. session
storefront_digest Stores a digest of the storefront password, allowing merchants to preview their storefront while it's password protected. 2y
tracked_start_checkout Used in connection with checkout. 1y
checkout_session_lookup Used in connection with checkout. 3w
checkout_prefill Used in connection with checkout. 5m
checkout_queue_token Used in connection with checkout. 1y
checkout_queue_checkout_token Used in connection with checkout. 1y
checkout_worker_session Used in connection with checkout. 3d
checkout_session_token Used in connection with checkout. 3w
checkout_session_token_<<token>> Used in connection with checkout. 3w
cookietest Used to ensure our systems are working correctly 1m
order Used in connection with order status page. 3w
identity-state Used in connection with customer authentication 24h
identity-state-<<token>> Used in connection with customer authentication 24h
identity_customer_account_number Used in connection with customer authentication 12w
card_update_verification_id Used in connection with checkout. 20m
customer_account_new_login Used in connection with customer authentication 20m
customer_account_preview Used in connection with customer authentication 7d
customer_payment_method Used in connection with checkout. 1h
customer_shop_pay_agreement Used in connection with checkout. 20m
pay_update_intent_id Used in connection with checkout. 20m
localization Used in connection with checkout. 2w
profile_preview_token Used in connection with checkout. 5m
login_with_shop_finalize Used in connection with customer authentication 5m
preview_theme Used in connection with the theme editor session
shopify-editor-unconfirmed-settings Used in connection with the theme editor 16h
wpm-test-cookie Used to ensure our systems are working correctly. session

Reporting and Analytics

Name Function Duration
_landing_page Track landing pages. 2w
_orig_referrer Track landing pages. 2w
_s Shopify analytics. 30min
_shopify_d Shopify analytics. session
_shopify_fs Shopify analytics. 30min
_shopify_s Shopify analytics. 30min
_shopify_sa_p Shopify analytics relating to marketing & referrals. 30min
_shopify_sa_t Shopify analytics relating to marketing & referrals. 30min
_shopify_y Shopify analytics. 1y
_y Shopify analytics. 1y
_shopify_ga Shopify and Google Analytics. session
customer_auth_provider Shopify analytics. session
customer_auth_session_created_at Shopify analytics. session
unique_interaction_id Shopify analytics. 10min

Google Cookies

We use these cookies to track user behaviour. This information is then used to improve the usability of drsebagh.com and tailor advertisements. The following information can be found in full here.

Third-Party Cookies

Dr Sebagh also uses Facebook, Twitter, Instagram, YouTube and Weibo. These third-party services use cookies and will store them on your computer. You can remove these from your browser in the same way as other cookies. See here

8. Security

Dr Sebagh, its affiliates and authorized third parties employ reasonable measures, including administrative, technical, and physical measures, to protect your Personal Information from unauthorized access, loss, alteration, use or disclosure. For example, any Personal Information you enter on our accounts setup page, including, without limitation, your credit card and personal registration information, is encrypted before transmission to the Dr Sebagh Site server by using Secure Sockets Layer 128-bit encryption software. In addition, we use reasonable measures to limit the disclosure of your Personal Information only to certain staff within Dr Sebagh, its affiliates and third parties providing services on our behalf, and to require that they process the data only for the purposes identified in this privacy policy. However, your Personal Information can never be 100% secure: information may be transmitted over networks without appropriate security measures and may be accessed, deleted, altered, used or disclosed by unauthorized persons. You can help us to protect your Personal Information by

  1. not sharing your password or other account information with others,
  2. using a secure web browser, and
  3. changing your password frequently

 

9.  Managing Your Information

At any time, you are entitled to request access to and make corrections to your Personal Information we have collected via the Dr Sebagh Site. In addition, if you no longer wish for us to process your Personal Information in accordance with your "opt-in" selection, you may request that we modify the status of your "opt-in" selection or you may "opt-out" and have your Personal Information removed from our database. To "opt-out" or modify your "opt-in" status, re-access the account that you established on the Dr Sebagh Site. The account set-up will allow you to change your "opt-in" selection. Please note that modification of the "opt-in" status or "opting-out" will not stop marketing or advertising content

  1. that is ready to be mailed or is queued for transmission to you prior to the time when we can remove your Personal Information or modify your "opt-in" status, or
  2. from third parties with whom Dr Sebagh may have already shared your information.

Dr Sebagh also reserves the right to retain any Personal Information reasonably necessary to appropriately document its business activities and for archival and record retention purposes. We will store your Personal Information for as long as reasonably necessary for the purposes described in this privacy policy. You may find out more details regarding this privacy by contacting us as provided below.

Delete Account

If you have a Dr Sebagh account, you can delete your account and have your order history annonymised. Simply select 'Delete Account' from your Account Dashboard. If you do not have an acccount, but have previosuly ordered from drsebagh.com and wish to have your personal data deleted and anonmysed, please contact data-privacy@drsebagh.com.

Data Portability

You are entitled to access some of the personal data that you provide to Dr Sebagh. Please email data-privacy@drsebagh.com describing how you would like to receive this data and we will provide you with them as swiftly as possible. If, for any reason, we are unable to do so we will contact you. If you have an account with Dr Sebagh, you can access this information via your account.

Newsletter Subscription

If you have subscribed to the Dr Sebagh newsletter, administered by Mailchimp, please be advised that your personal data will be transferred to the USA. If you wish to update your newsletter subscription preferences, you can do this in one of three ways: you can follow the link at the bottom of the most recent Dr Sebagh newsletter; secondly, if you have a Dr Sebagh account, you can do this via the Dr Sebagh Account Dashboard

10. Updates and Changes to Policies

This privacy policy is subject to change at the sole discretion of Dr Sebagh. Any revisions to the privacy policy will be posted on the Dr Sebagh Site. Last updated 23 October 2023.

11. Server Hosting

Shopify

12.  Contact Dr Sebagh

If you have questions regarding the Dr Sebagh Site, the privacy policy or your privacy on the Dr Sebagh Site, you can reach a Customer Service representative by phoning (contact). To inquire about the status of an order you can also e-mail sales@drsebagh.com This Privacy Policy is Effective as of January, 2007. UK Privacy Rights Under California Law, California residents have the right to request that Dr Sebagh not share his or her personal information with third parties for those third parties' direct marketing use. To make such a request, please write us at: Dr Sebagh, (contact) Copyright © 2010 - 2023 Dr Sebagh. All rights reserved.

 

Distribution of Dr Sebagh Products

To help ensure quality control, Dr Sebagh products are distributed and sold exclusively by authorized distributors and retailers. If you obtain Dr Sebagh products from any source other than an authorized distributor or retailer, you do so at your own risk and any Dr Sebagh guarantee may be voided. If you have any doubt about whether a particular retailer or distributor, please contact us at info@drsebagh.com