Coronavirus (COVID-19) Notice:
Shipping of all Dr Sebagh Advanced Ageing-Maintenance Skin Care products
Given the current unprecedented situation worldwide, all orders placed at drsebagh.com — both UK and international — may be subject to unavoidable and unforeseen delays and restrictions in despatch and delivery.
We apologise for any inconvenience that this may cause and thank you in advance for your understanding and patience at this difficult time for everyone.
Dr Sebagh is pleased to offer you two delivery options for online orders, irrespective of order value:
OPTION ONE: FREE UK DELIVERY
Free UK Delivery by DHL (with Tracking Reference Number) within 1-2 working days.
OPTION TWO: EXPRESS PLUS*
Delivery by Royal Mail (with Tracking Reference Number) before 1pm the following working day. £10.00 including VAT. Your order must be placed before 3pm (GMT) on the previous working day.
How to Track Your UK Order
To find out the status of your order, please enter the tracking reference which was sent with your shipment email (where applicable) here. Alternatively, you can track your order using the DHL website or the Royal Mail website's Track & Trace service.
Zone A: European Union:
Option One: Free delivery via DHL with Tracking Reference Number on all orders; 5 to 7 working days depending on the country.
Option Two: Express International Tracked & Signed (1-2 Working Days): £20.00 (dispatched by DHL).
Zone B: Rest of the World:
Option One: For all orders under £250 outside of the European Union, there is a flat rate delivery charge of £20.00; estimated 5 to 15 working days (Mon-Fri) depending on the country. Tracking Reference number for your order is provided. For all orders of £250.00 and over outside of the European Union, delivery is free; estimated 5 to 15 working days depending on the country. Tracking Reference number for your order is provided. When possible all deliveries are via DHL. Orders to China are shipped by Royal Mail due to local logistics. Please note that we do not currently ship to Italy, Malaysia, Spain, or South Africa.
Option Two: Express International Tracked & Signed (1-2 Working Days for USA and Hong Kong; 1-3 Working Days for Australia): £30.00 (dispatched by DHL).
For the purposes of all of our delivery options, your order must be placed before 3pm on the previous working day. In the event of adverse weather conditions, strikes, Acts of God or any other events outside of our control there may be some delays to the delivery of your order. All our delivery services are sent by Royal Mail or DHL. Our FREE UK DELIVERY service is available for all addresses within the UK and Channel Islands. Our EXPRESS PLUS delivery service is available for all UK Mainland addresses excluding the Scottish Highlands. Please note that working days exclude Saturdays, Sundays and Bank Holidays. Orders to one address may be delivered in one or more deliveries. If you have specified delivery to more than one address when placing your order please note that there is a separate charge for each destination address. Any delivery timescales specified above are indicative only and we shall not be liable for any delay whatsoever. Please allow one additional day for deliveries to off-shore islands, Scottish Highlands and Northern Ireland.